Every facility works differently
Each facility has its own forms, its own summary format and its own rules. There is no shared clinical language, and no way to compare facilities.
AI-powered clinical management platform
Running a network of mental health centers?
One clinical system for every facility, therapist, nursing team and manager. The AI transcribes and summarizes for your staff, and the patient's identity stays inside even when the text goes out for processing.
A live 30-minute demo, built around your facilities.
- Patient identity kept from the AI
- Identifying details encrypted
- ISO 27001 certification in progress
- Built for multi-facility networks
In one line
ClinicAI is a clinical management system for mental health organizations in Israel that run more than one facility. It brings patient files, sessions, medication and permissions into one place, transcribes and summarizes sessions held in Hebrew using AI, and keeps the patient's identity inside the system. The AI provider receives clinical text and a one-way token, with no name and no ID number.
Sound familiar?
As the network grows, the clinical picture falls apart
One center you can keep in your head. Therapists, psychiatrists, nurses, counselors, groups. How do you manage all of it?
Documentation is scattered between Word and WhatsApp
Session summaries in files on personal computers, shift handovers in group chats. Sensitive medical information sitting everywhere except a secure system.
Therapists lose hours to documentation
Hours every week go to writing summaries instead of treatment, and staff turnover makes each of those hours more expensive.
Management has no clear picture
How many sessions took place this month? Where is the load? Which patients are at risk? The answers arrive late, if at all.
Manual medication tracking
Prescriptions, dose changes and safety alerts managed in spreadsheets. Every mistake here is an incident.
Regulatory exposure
A database holding mental health information is classified as especially sensitive under Amendment 13 to Israel's Privacy Protection Law. The responsibility sits with management.
Security
The most sensitive data, encrypted and secured under data security regulations
Mental health records are classified as especially sensitive. ClinicAI was built around that from day one.
The core principle
The AI never sees who the patient is
When a transcript or summary is sent for AI processing, the patient's identity stays behind. Name, ID number, file number and internal identifier: none of them is included in the request. The AI receives the clinical text only, alongside a one-way token that cannot be turned back into an identity. The result is linked to the patient only after the response returns, inside the secure system.
- Inside the systemTranscript and identity together, encrypted
- At the boundaryIdentity stays. Text and a one-way token go out
- The AI providerSees a clinical story only, with no name, ID or identifier
- Back insideThe result is linked to the patient inside the system
On top of that, free text is automatically stripped of phone numbers, email addresses and ID numbers before it leaves. A second layer of protection, in case an identifying detail was typed into a summary by mistake.
Encryption of identifying details
Names, phone numbers and ID numbers are stored encrypted in the database. Direct access to the raw data does not expose them.
Facility isolation at the database level
Separation between facilities is enforced in the data layer itself, not just on screen. A therapist in one facility cannot reach another facility's records, even if they try.
Permissions by role and session type
Therapists, nurses, administration and management see exactly what their role justifies. Access is set per module and per session type, and enforced in the data layer, not just on screen.
Access and activity logging
Who signed in, what was viewed and what was changed, all logged. An essential basis for incident investigation and audits.
We do not keep the recording
The recording file is not uploaded to our storage. It becomes a transcript, the temporary copy is deleted, and the copy at the AI provider is explicitly deleted. There is no recording archive to leak from.
Two-factor authentication
Sign-in with identity verification by text message or email. A stolen password alone is not enough to reach the records.
In progress
ISO 27001
The platform is built to the principles of ISO 27001 for information security management. We are in the middle of the certification process.
Amendment 13
Israel's Privacy Protection Law
The platform was designed knowing that a mental health database is classified as especially sensitive and requires a high security level under Israel's data security regulations. The security architecture, the data flow and the vendors involved are open to review by your information security officer and legal counsel before you sign.
A working day in the network
Time goes back to treatment
The AI does not replace clinical judgment. It takes the grunt work off your staff and surfaces for management what is hard to see by hand. This is what an ordinary day looks like.
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07:10
Nursing staff
Shift handover
The incoming team gets a brief built from the previous shift's documentation, instead of reading everything or hearing a verbal version.
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09:00
Facility manager
Intake for a new patient
The intake form is the one you built. You set the fields, the field types, and which role may access this session type.
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11:30
Therapist
Individual session, one recording
The recording becomes a full Hebrew transcript. The recording file itself is not kept on our side.
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11:55
Therapist
Summary ready for approval
The summary is written to the structure of the session type and the fields you defined. The therapist edits, approves and saves, and remains clinically responsible.
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13:20
Physician
Dose change
The drug is chosen from Israel's registry of approved medicines. The change is recorded with who changed it and when, and the platform flags combinations that warrant a second look.
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15:40
Clinical director
A risk alert goes up for review
Signs of deterioration or setbacks in treatment are flagged for human attention. The decision stays with the team.
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17:00
Management
A view of the whole network
Load, activity volume and comparison between facilities are built from the day's own work, without anyone reporting by hand.
What the engine actually does
Hebrew session transcription
The session recording becomes a full Hebrew transcript. The recording file is not kept on our side.
Automatic clinical summary
The transcript becomes a structured summary based on the session type and the fields you defined, ready for the therapist to edit and approve. The therapist remains clinically responsible.
Risk alerts
Spotting signs that warrant attention, such as deterioration, setbacks in treatment or recurring patterns, and flagging them before they become an incident.
Insights over time
Trends at the level of the patient, the therapist, the facility and the whole network. What works, where the load is and where intervention is needed.
Structured shift handover
A shift brief built from the documentation itself, so the incoming team gets the full picture without reading everything.
Pre-session brief
A brief built from the documentation itself: the patient's state and what has changed since you last met. Daily, or on demand.
Customization
The platform bends to you
No two centers work the same way, and even within one network each facility has its own language. ClinicAI adapts without development work and without waiting for the next version.
Any record type you need, you build
Intake, individual session, group, committee, doctor's visit, family meeting, shift report. You define the session types, the fields in each, the type of each field and who may see it.
- Free text, picklists, dates, scales and measures
- Required fields and validation by session type
- View and edit permission by role and session type
You tell the AI how to write
The instructions the AI works by are yours. Summary length, structure, terminology, what must be included and what to leave out are set at the level of the network, the facility or the session type.
- Separate instructions for each session type
- The platform learns from therapists' recurring corrections
- A change to the instructions applies from the next summary, no new version needed
Medication
Medication management in one place, with a safety net
Medication is the hardest area to manage in a spreadsheet.
Israel's drug registry
Choose a drug from the registry of medicines approved in Israel, including name, dose and route of administration, with no free typing and no spelling mistakes.
Prescriptions and dose tracking
Active prescription, change history, and who changed what and when. The full medication picture lives in the patient's file.
Safety alerts
The platform flags combinations and conditions that warrant a second look before they reach the patient.
Cross-checked with the clinical picture
Medication is read together with the course of treatment, so the link between a dose change and a change in condition is visible.
Multi-facility
Built for networks of several facilities
Most practice management systems were built for one therapist in one room, and start to break at the second facility. ClinicAI started from the other end.
Every facility under one roof
Switch between a single facility and the whole network in one click. Every screen, table and report updates to match, with no second sign-in and no separate systems.
A role for every team member
Every role, from therapists and nursing staff to administration, supervisors and management, has its own screens and permissions, on one shared database.
Patients who move between facilities
The clinical history moves with them. No new file to open and no break in continuity of care.
A management layer
Load, activity volume, trends and comparison between facilities. The data is built from day-to-day work, with no manual reporting.
Calendar and appointments
Appointment management for the whole network, including recurring series and booking on behalf of another therapist, synced with the organization's calendar and with automatic reminders for patients.
Treatment room booking
Set up an appointment and pick its room. Two people cannot take the same room at the same time, because the lock sits in the database rather than in an on-screen message. Cancelling frees the room at once, and the day view by room shows what is free.
Patient portal Coming soon
A secure channel for sharing information, forms and documents with the patient, instead of files over WhatsApp.
Case study
Seven facilities, one system
Izun Nefesh is ClinicAI's first customer, and the network the platform was built on. This is what it looked like before, and how it works today.
- 7 facilities
- Mental health
- Our first customer
Before
The network ran on well-known treatment documentation software, a tool built for one therapist in one clinic. It did what it was meant to do, but a second facility no longer fit in it.
- Each facility managed itself separately, with no network-wide picture
- The psychiatrist, the nurse, the counselors and the administration each worked in a different tool or on paper
- Prescriptions were passed on by phone, by message or on a printed page
- A therapist walking into a session did not know what had happened to the patient since last time
After
We imported the patients, therapists and session history, set up session types and fields to match how each facility actually works, and connected every role to the same database, with permissions that fit the role.
- All seven facilities on one screen, with a one-click switch to a single facility
- A patient who moves between facilities takes their clinical history with them
- Management sees load and activity volume without anyone reporting by hand
How it works day to day
A prescription that reaches the medication chart without a phone call
The psychiatrist writes a prescription or changes a dose, and the nurse sees it on the medication chart at once. Same record, same moment. The drug is chosen from Israel's registry of approved medicines, and the change is recorded with who changed it and when.
A brief before walking into a session
A daily brief, or one on demand before treatment: the patient's state and everything that has changed since you last met. Instead of opening five screens or asking who was on shift.
A treatment room without the argument
An appointment is booked together with its room. Two people cannot reserve the same room at the same time, and the question of who took room 2 at three o'clock is off the table. Cancelling frees the room at once.
The clinical agent produces a report in one click
Ask for the report in plain language and get it back built. No waiting for the IT person and no exporting to Excel to answer one question.
What decided it
Information security is why this went ahead
A mental health network does not move records to a new system without first answering to its information security officer and legal counsel. Identifying details are stored encrypted, separation between facilities is enforced in the data layer, and the patient's identity never leaves the system for the AI provider. In parallel, we are in the middle of the ISO 27001 certification process.
Book a demo on your own case
One minute
A look inside, chapter by chapter
Pick a chapter and jump straight to it. The video starts on its own, muted, when you reach it, and stops when you scroll on. The video and the interface shown are in Hebrew.
Common questions
What managers ask before moving forward
Our data is sent to an external AI provider. How does that fit with confidentiality obligations?
The patient's identity never leaves the system. The AI provider receives the clinical text only, alongside a one-way token that cannot be turned back into an identity: no name, no ID number, no file number and no internal identifier. Free text is also automatically stripped of identifying details before it leaves. We are happy to walk your information security officer and legal counsel through the full architecture.
We have years of records in an existing system. What happens to them?
We import patients, therapists and session history as part of onboarding. The scope and timeline of the import are set once we see how your existing data is structured. That is part of the first conversation.
Our therapists are not tech people. How long does it take them to get started?
A therapist's daily flow is record, approve the summary, save. The complex settings, such as session types, fields, permissions and AI instructions, are configured once with management and never reach the therapist's screen.
Does the AI make clinical decisions?
No. The AI transcribes, summarizes and flags what needs attention. Every summary is approved by the therapist, who remains solely clinically responsible. Alerts surface things for human review; they do not decide.
We are a network of several centers with a complex management structure. Is this a fit?
That is exactly the case the platform was built for. Multiple facilities, data separation between them, different roles in each facility and a management layer that sees the whole picture. These are the foundations of the architecture.
Is ClinicAI a fit for a solo therapist in private practice?
The platform was built for networks with more than one facility, many therapists, nursing staff and management. A solo therapist in private practice will find more in it than they need.
Is any network working with ClinicAI today?
Yes. Izun Nefesh, a network of seven mental health facilities, is our first customer and the network the platform was built on. They moved from treatment documentation software built for a single therapist to one system that connects the psychiatrist, nurse, counselors, therapists and management on the same database.
How much does it cost?
Pricing depends on the number of facilities, the number of users and the scope of onboarding. Leave your details and we will get back to you with a tailored quote.
Book a demo
We will show you the platform on your own case
Leave your details and we will get back to you to schedule a live demo, built around your facilities and processes.
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